Reservations & General Enquiries +44 (0)1461 338300

Our aim is simple – we want to make your stay as comfortable and as enjoyable as we possibly can.

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TERMS AND CONDITIONS

CONFERENCES AND EVENTS

This set of terms and conditions forms part of the contract between ‘'the Hotel’ (The Gables Hotel) and you, ‘'the Client'. No member of staff has the authority to vary these arrangements verbally and only changes authorised in writing by the Hotel Manager will be accepted as valid.

All bookings will be treated as provisional until the Hotel receives the booking details from the Client. Once received and accepted by the Hotel the booking is under contract and subject to payment detailed below and is acceptance by the client of these terms and conditions.

Credit Accounts - Credit facilities may be obtained on application to the Hotel at least six weeks prior to the event. All charges incurred against this account are due for payment within 30 days of the event.

The client as organiser must sign and agree to all items before departure. The client will be responsible for the payment of any outstanding accounts which are not allocated to individuals or are left unpaid prior to departure by any person or persons accompanying or connected to the organiser.

If you do not have an account full payment is required on or before the day of departure. We accept Cash, Switch, MasterCard, Visa, Sol. Credit facilities will only be given with prior arrangement – this may incur additional charges.

If the Client fails to comply with the above the Hotel reserves the right to cancel the event without notification to the client and no monies, paid to date, will be refunded.

We request that only food and beverage purchased from the hotel is consumed on the premises. However if the Client brings in wines/spirits into the hotel for consumption on the premises, including any such items which are given away as prizes etc, corkage will be charged.

The Client is financially responsible to the Gables Hotel for any damages caused by the client or his/her guests or suppliers.

Dishes on your menu are principally prepared using fresh ingredients. In the unlikely event of any unforeseen shortage of ingredients at the time of your event, we reserve the right to substitute. We would of course contact you to discuss any required change of menu wherever possible.

In the event of any unforeseen or extreme circumstances or guest numbers changing, we reserve the right to change the function room chosen, or in serious circumstances rearrange your event. The hotel is not responsible for any other costs, expenses or damages incurred by the Client as a result of the changes.

Finishing times are agreed at the booking stage. Extensions to these times will not be possible without prior arrangement with the hotel. The client is responsible for the cost of any late licences.

Fireworks and pyrotechnics are not permitted anywhere within the grounds or in the Gables Hotel.

ACCOMMODATION

Where one person books multiple rooms with a deposit, it is the responsibility of that person to pay all charges resulting from damage, unpaid room accounts, cancellation or a guest’s non-arrival.

Check in time is from 2pm. At check in, a credit or debit card will be required for pre-authorisation. We reserve the right to take payment from this card in the event of non-payment of the account or for any loss or damages to the Hotel. There are a limited number of rooms available for early check in at 12 noon at an additional cost of £25.00 per room. Pre-booking is required.

Check out time is 10am - late check-out will result in additional charges. On check out, you must produce your key card at reception and settle all outstanding invoices.

The Hotel reserves the right to charge full room tariff for the time period of any room being decommissioned should we not be able to re-sell the room due to any of the following:-

  • Smoking in a room (the interior of the Hotel is all non-smoking).
  • Breakages rendering the room incomplete to re-sell to another guest.
  • Specialist room cleaning including carpet shampooing required.
  • Anything that makes the room unsuitable for use.

GENERAL

All prices shown are valid for a 1 month period from the date of issue. If your conference of event is taking place more than 1 month after your reservation please note the prices may change due to fluctuations in the price of food/beverage supplies etc. If there are any amendments to the prices we will inform you of these immediately.

In the unlikely event that a final price difference is unacceptable we will offer you the opportunity to revise your package in line with your budget. We regret that all monies pre-paid are non-refundable and non-transferable.

All cancellations must be received in writing/email. If the Client has not received confirmation of this within 7 days of cancelling please contact the Hotel.

Please ensure you collect all items i.e. handouts, presentations, used flipcharts, and personal items from bedrooms and function rooms prior to leaving the Hotel.

The Gables Hotel will not be liable for failure to comply with any terms and conditions of this agreement to the extent such compliance is prevented, hindered or delayed by any cause beyond its control including but not limited to fire, storm, explosion, flood, force majeure, action of any Government of Government Agency, shortage of goods, strike or lock-out.

We strongly advise you to take out your own event/conference and travel insurance to cover against cancellation or unforeseen circumstances. All information is correct at time of going to print and may be subject to change

The Gables Hotel & Restaurant, 1 Annan Road, Gretna, Dumfriesshire, DG16 5DQ Tel: (01461) 338300 Fax: (01461) 338626 Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Web Site: www.gables-hotel-gretna.co.uk



Contact Details

The Gables Hotel
1 Annan Road
Gretna Dumfriesshire
DG16 5DQ
T: +44 (0)1461 338300
F: +44 (0)1461 338626
E:  This email address is being protected from spambots. You need JavaScript enabled to view it.

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